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Self-service isn’t the future – it’s now. In our mobile-first world, people want instant gratification and expect on-demand service. TRAY makes it easy to add self-service to your business and our kiosks integrate seamlessly with many existing POS systems.

Our kiosk solution gives your customers the option to skip the line with a self-order experience that’s simple and intuitive.

  • Reduce wait times
  • Increase order accuracy
  • Redeploy labor
  • Improve the guest experience

 

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TRAY’s innovative point of sale technology is reliable, secure, and easy to install.

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Allow staff to take orders and payments remotely and increase revenue, tips and security. 

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With our cloud-based server, all you need is a web browser to pull reports and make changes to your menu. 

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With a configurable buzzer that gets louder with time, staff is alerted when new orders come in. 

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Online Ordering

Never lose a ticket again. Our Kitchen Display System (KDS) provides a consolidated view of all open tickets.  With a KDS system, each kitchen station has its own monitor displaying orders and wait times. Cells change color based on ticket times, alerting you when orders are taking too long.  Use a bump bar or touchscreen to indicate when orders are ready, ensuring food doesn’t wait in the window.

  • Increase Speed of Service
  • Decrease Waste
  • Improve Productivity
  • Create a Better Guest Experience
  • Optimize Kitchen Operations
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Waivers

TRAY’s waiver module replaces your traditional paper waivers with a digital format that can be signed online before guests arrive or during the checkout process to reduce wait times.  Guests who have signed a waiver on a previous visit can also quickly access their stored waiver by phone number.

  • Keep lines flowing
  • Capture customer data
  • Reduce liability
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Party Bookings

TRAY offers a full-featured party booking module that integrates with our kiosks and point of sale system.   Design custom party packages for customers to choose from.  Packages feature a description, package fee and option to add additional guest pricing. Create add-on options to up-sell and generate more revenue.

  • Increase group sales
  • Create a seamless booking experience
  • Reduce time spent making reservations
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Integrations

FetchRev

Through this partnership, businesses can monetize the data captured at the kiosk by sending automated promotional offers.  TRAY and FetchRev use each other’s APIs to communicate, allowing the FetchRev platform to receive customer data captured during the ordering process at TRAY’s self-service kiosks. This information is then used to send targeted marketing campaigns to guests that increase traffic and revenue.

MarketMan

TRAY POS clients can leverage MarketMan’s inventory management solution to make smarter menu decisions, automate their A/P and optimize ordering. The integration combines item-level data from TRAY’s point of sale solution with inventory and ordering details, allowing users to streamline back of the house operations.  With low inventory alerts, suggested orders and invoice scanning, recipe-costing and robust reporting features, MarketMan reduces the time managers spend in the office and increases menu profitability.

Omnivore POS Integration

Quickly enable self-service without having to replace your entire infrastructure.  The Omnivore API is a universal Point of Sale connection that provides easy, singular access to multiple POS systems, allowing you to implement our kiosks and handheld devices alongside your existing POS system.

Debit Card (Cashless) Systems

TRAY’s cloud-based system is integrated with several leading debit card systems providing merchants with the ability to sell and reload cashless play cards from TRAY’s point of sale system and self-service kiosks. This integration not only creates a more seamless guest experience but also consolidates revenue reporting for clients using both systems.

 

Third Party Delivery

With our third-party delivery integration, orders are sent directly to the POS, clearing up counter space occupied by third-party tablets.  Order accuracy is improved as orders are transmitted exactly as they were ordered by the guest.  Order entry is eliminated, freeing up employees and increasing speed of service on third-party orders.

 

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Smart Printer

A hybrid between a traditional printer and a Kitchen Display System. The patented TRAY Smart Printer enables mobile and online ordering without having to integrate with a POS system and functions like a Kitchen Display System (KDS) without the need to install screens.

Unlike traditional printers, the Smart Printer is fully interactive, meaning your staff accepts or rejects orders on the printer, communicating order status to staff and guests.  With a configurable buzzer that gets louder with time, staff is alerted when new orders come in.

  • Enable real-time order monitoring
  • Accept mobile and online orders
  • Prevent lost tickets
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TRAY® is a Registered Trademark of Vendsy, Inc. All Rights Reserved. TRAY® is Protected by Patents and Patents Pending.