potential decrease in transaction times after installing kiosks.
of customers would be more willing to visit a restaurant if self-service kiosks were offered.
increase in average check when ordering through self-service kiosks.
of customers would be more willing to visit a restaurant if self-service kiosks were offered.
increase in average check when ordering through self-service kiosks.
potential decrease in transaction times after installing kiosks.
“When we saw TRAY’s interface and how easy it was to use it became very clear that it was exactly what we’d been looking for. We currently have four kiosks and we never have a line. People love the self-service.”
-BRINE (New York, New York)
TRAY was really accommodating…we had a very unique setting that we had to place it in. We’ve been with TRAY for four seasons and we continue to expand on using the product.
-Wild Island (Sparks, Nevada)
“Customers love the self-service kiosks. It reduces wait times. It also saves on wages for us. We would love to grow our business and partner with TRAY from here on out.”
-The Rush Fun Park (Peoria, Arizona)
of customers would visit a limited service concept more often if self-service kiosks were available.
-SSI Market Research
of customers would still prefer to order from a self-service kiosk if line lengths were equal. With a line longer than four people, that number rises to a majority.
-SSI Market Research
of customers expect to be able to customize their orders. But it’s not something they’ll do if there’s an impatient line standing behind them.
-QSR Magazine