TRAY Webinars

Event Reservations with Capacity Management and POS or Kiosk Check-In

• Set up resources, slots, and staging

• book events online or the POS

• get self-service booking URL’s

• check in parties on your POS or using self-service kiosks.

Online & App Ordering with Order Ahead & Analytics 

• Setting up online ordering
• Making services available online
• Setting up order-ahead slots
• Using order ahead with KDS.

Firing modes, hold & fire, and getting the most out of your KDS

• How to use your POS and KDS to send orders at the right time.
• Balance between speed and cash accountability.
• Configure kitchen stations and expo screens.
• Take the KDS with you as an app: configure email notifications for new orders, select what categories and what order states to display, use bump bars and bump/unbump orders.

Inventory, Delivery and Card Integrations & New Hardware Models

• Learn how to set up powerful inventory management, directly integrated with your sales.
• Using Grubhub, Eat24, UberEats, etc? Learn how to send orders directly into TRAY.
• Do you use gift or Arcade cards? Learn how to integrate TRAY with your systems.
• Learn how to order and use TRAY employee cards.
• And learn about the latest, fastest and most modern hardware options for your printers, devices and peripherals.

Discounts & Custom Void, Comp and Refund reasons

• Set up and claim discounts. Discount types, discount levels (staff, manager), receipts, reporting.
• Set up and use custom void, comp and refund reasons and use reporting tools to track those.