TRAY Webinars

During live TRAY webinars, our subject matter experts show you how to get the most out of our TRAY system with an opportunity to ask questions at the end.

You must register separately for each webinar. Can’t attend live? Webinars are available for replay

Upcoming Events

Event Reservations with Capacity Management and POS or Kiosk Check-In

  • Set up resources, slots, and staging
  • book events online or the POS
  • get self-service booking URL’s
  • check in parties on your POS or using self-service kiosks.

Online & App Ordering with Order Ahead & Analytics 

  • Setting up online ordering
  • Making services available online
  • Setting up order-ahead slots
  • Using order ahead with KDS.

Firing modes, hold & fire, and getting the most out of your KDS

  • How to use your POS and KDS to send orders at the right time.
  • Balance between speed and cash accountability.
  • Configure kitchen stations and expo screens.
  • Take the KDS with you as an app: configure email notifications for new orders, select what categories and what order states to display, use bump bars and bump/unbump orders.

Inventory, Delivery and Card Integrations & New Hardware Models

  • Learn how to set up powerful inventory management, directly integrated with your sales.
  • Using Grubhub, Eat24, UberEats, etc? Learn how to send orders directly into TRAY.
  • Do you use gift or Arcade cards? Learn how to integrate TRAY with your systems.
  • Learn how to order and use TRAY employee cards.
  • And learn about the latest, fastest and most modern hardware options for your printers, devices and peripherals.

Past Recordings

Discounts & Custom Void, Comp and Refund reasons

  • Set up and claim discounts. Discount types, discount levels (staff, manager), receipts, reporting.
  • Set up and use custom void, comp and refund reasons and use reporting tools to track those.
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