We’ll be a customer of TRAY as long as the company exists.

Stratis Morfogen
CEO & Founder of Brooklyn Dumpling Shop

TRAY & Brooklyn Dumpling Shop: History

Stratis Morfogen is a disrupter. When he set out to create a restaurant experience that met the expectations and demands of the smartphone generation, he called on TRAY. Together, we’ve dedicated over 1,500 hours of development and integration to deliver an innovative set of custom features and functions designed to enable BDS’s one-of-a-kind service model. TRAY’s exclusive solution is tested, proven and continues to grow to include a BDS loyalty program, gift cards and inventory management.

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Proudly working with BDS since their first store opening, TRAY has delivered

 

  • PROVEN SUCCESS WITH CUSTOMERS & PARTNERS

  • FASTER AND MORE ACCURATE ORDERING

  • INCREASED UPSELLING

  • MAXIMIZED LABOR RESOURCES

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The TRAY solution for Brooklyn Dumpling Shop includes the following (FULL SPECS BELOW)

 

  • KITCHEN DISPLAY SYSTEM

  • KIOSKS

  • SAMSUNG TABLETS (8″)

  • CARD READERS (INGENICO)

  • ONSITE INSTALLATION & GO LIVE SUPPORT

  • TRAY LICENSES

  • 24x7x365 HELP DESK

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APPROVED BROOKLYN DUMPLING SHOP INTEGRATED PARTNERS
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Kiosk Base & ELO Touch Screen

Base: 48” H x 21” W x 20.63” D
Touch Screen: 22″

Electrical outlets:

Internal 6 Outlet Power Strip w/ surge protection. Power cord is in the back of the unit, not the bottom. Plugs into a wall outlet, ideally between 12 and 18 inches from the ground.

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Kitchen Display System (KDS)

The TRAY KDS comes with a monitor, a bump bar which sits beneath the monitor (not pictured), a controller called a Khadas, and a printer.

Kitchen Screen

Brand/ Manufacturer: Acer

Features: Tilt

Manufacturer Part Number: UMEV6AA002ACER

Model: UMEV6AA002

Assembled Product Dimensions: 22.00” L x 17.90” W x 4.70” H

Kitchen Bump Bar

Mechanical

Weight w/out Bracket: .70 lbs (0.32Kg)

Weight with Bracket: 1.40 lbs (0.64 Kg)

Dimension w/out Bracket: 9.25” W x 3.50” H x 1.13” D (23.54cm x 8.89cm x 2.87cm)

Dimensions w/ Bracket: 9.25” W x 2.86” H x 4.00” D (23.54cm x 7.26cm x 10.16cm)

Keys: Stainless Steel Dome Disks

Life Cycle: >10 million tactile operations

KDS

Kitchen Printer

Dimensions: 5.71” W x 5.83” H x 7.68” D  (145mm x 148mm x 195mm)

Multi-Interface Connectivity

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