Independent Cloud POS System
Improve Your Restaurant Operations with TRAY’s Cloud-Based POS System
Faster Table Turnover
Turn tables up an average of four minutes faster by using our cloud-based POS software and handheld order and payment capabilities
Our API enables quick and full integrations to multiple partners enabling you to bring your best-in-class systems.
Drive revenue by reducing transaction times, increasing check average and removing friction from POS operations including tableside order and payment.
Full Automatic Offline Mode
Our platform leads the market with an automatic peer-to-peer offline mode that kicks in to mitigate any internet issues.
Reduce Fraud Risks & Entry Errors
Our image-based conversational ordering methodology which enables cashiers and servers to get orders right the first time.
Apply Changes Across All Locations
Enterprise menu configuration tool enables operators of 10 or even 1,000 locations quickly deploy new changes.
Cloud POS Features
powerful cloud-based technology
The TRAY system is a completely cloud-based platform using a unique networking configuration to enable full and automatic offline mode. All terminals will communicate with each other and the kitchen without any on-premise servers or controllers.
Customers demand mobile ordering, yet costs for third-party ordering are prohibitive for long-term use. With TRAY, operators can enable mobile and web ordering quickly and easily without a separate menu or pricing.
Using our image-based conversational ordering, servers can use any tablet hardware to enable table-side ordering and payment. The TRAY responsive design POS platform has a zero-training interface driving quick adoption of the tablets by staff. When paired with payments, this reduces table turns and increases average tips by over 30%!
Kitchen Display System
With low-cost android devices supporting both bump bars and touchscreens the TRAY KDS platform gives your line cooks and expediters the tools they need to manage the entire kitchen operation.
Back of House Management
The TRAY HQ platform gives you the tools you need to manage your day-to-day operations at single or multiple locations. Our open API platform enables extending this capability by leveraging integrated 3rd party platforms.
POS System Customization
TRAY is focused on Enterprise customers – we know an “out of the box” system won’t meet the complex needs of our clients. Whether it’s specific integrations, complex new operations or even custom reports, the TRAY team is ready and able to deliver on these unique offerings. What’s more, our cloud-based platform enables our clients to share in the benefits created by others, moving all of our partner clients forward at the same time.
Cloud-Based POS System FAQs
By eliminating the need for servers and site controllers, cloud POS systems like TRAY reduce the cost of a POS system and reduce the risk of failures and downtime. While there are multiple cloud-based POS platforms, TRAY stands out against the competition by focusing on Enterprise multi-site restaurant operators, delivering full table service restaurant capabilities and providing our industry-leading automatic offline feature.
TRAY has pioneered a method of running a full Android platform on any x86 processor – giving new life to older POS platforms. In many cases we’ve been able to transition restaurants to our Android Cloud platform even with hardware that is over 10 years old – providing state-of-the-art software and extending the life of expensive terminals.
YES! Regardless whether internet connection is up or down in your stores, the TRAY POS platform will enable you to continue serving your guests without interruption. There’s no specific hardware needed – our hardware independence means you can use any firewall or router of your choice. TRAY isn’t a data hog either – the platform performs at full speed on as little as 1MB of download bandwidth. For those times when the internet does have issues, the TRAY platform has a unique and proprietary offline peer-to-peer networking structure which automatically enables full offline operations including complete kitchen management and order routing.
With TRAY, online ordering can be configured in a matter of minutes. There’s no need for separate menus or product ID’s… simply specify which items you do or don’t want to sell online and the system does the rest.
The TRAY platform can run on any Android or legacy x86 hardware platform, giving new life to even “out of date” terminals. We’ve successfully deployed our solution with zero performance degradation on terminals over 8 years old.
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