potential decrease in transaction times after installing kiosks.
of customers would be more willing to visit a restaurant if self-service kiosks were offered.
increase in average check when ordering through self-service kiosks.
of customers would be more willing to visit a restaurant if self-service kiosks were offered.
increase in average check when ordering through self-service kiosks.
potential decrease in transaction times after installing kiosks.
of customers would visit a limited service concept more often if self-service kiosks were available.
-SSI Market Research
of customers would still prefer to order from a self-service kiosk if line lengths were equal. With a line longer than four people, that number rises to a majority.
-SSI Market Research
of customers expect to be able to customize their orders. But it’s not something they’ll do if there’s an impatient line standing behind them.
-QSR Magazine