Independent Cloud POS System
Improve Your Restaurant Operations with Cloud-Based POS System
Cloud POS Features
Cloud POS
The TRAY system is a completely cloud-based platform using a unique networking configuration to enable full and automatic offline mode. All terminals will communicate with each other and the kitchen without any on-premise servers or controllers.
Digital Ordering
Customers demand mobile ordering, yet costs for third-party ordering are prohibitive for long-term use. With TRAY, operators can enable mobile and web ordering quickly and easily without any separate menu or pricing.
Tableside Service
Using our image-based conversational ordering, servers can use any tablet hardware to enable table-side ordering. When paired with payments, this reduces table turns and increases average tips by over 30%!
Kitchen Display System
With low-cost android devices supporting both bump bars and touchscreens the TRAY KDS platform gives your line cooks and expo’s the tools they need to manage the entire kitchen operation.
Back of House Management
The TRAY HQ platform gives you the tools you need to manage your day-to-day operations at single or multiple locations. Our open API platform enables extending this capability by leveraging integrated 3rd party platforms.
POS System Customization
TRAY is focused on Enterprise customers and knows while our system is ready to run operations there are unique challenges, integrations and needs of Enterprises. We realize this and have a team ready to tackle the challenges head on and quickly to meet your high standards and expectations.
FAQ on TRAY’s Cloud-Based POS System
By eliminating the need for servers and site controllers, cloud POS systems like TRAY reduce the cost of a POS system and reduce the risk of failures and downtime. While there are multiple cloud-based POS platforms, TRAY stands out against the competition by focusing on Enterprise multi-site restaurant operators, delivering full table service restaurant capabilities and providing our industry-leading automatic offline feature.
TRAY has pioneered a method of running a full Android platform on any x86 processor – giving new life to older POS platforms. In many cases we’ve been able to transition restaurants to our Android Cloud platform even with hardware that is over 10 years old – providing state-of-the-art software and extending the life of expensive terminals.
YES! Regardless whether internet connection is up or down in your stores, the TRAY POS platform will enable you to continue serving your guests without interruption. There’s no specific hardware needed – our hardware independence means you can use any firewall or router of your choice. TRAY isn’t a data hog either – the platform performs at full speed on as little as 1MB of download bandwidth. For those times when the internet does have issues, the TRAY platform has a unique and proprietary offline peer-to-peer networking structure which automatically enables full offline operations including complete kitchen management and order routing.
With TRAY, online ordering can be configured in a matter of minutes. There’s no need for separate menus or product ID’s… simply specify which items you do or don’t want to sell online and the system does the rest.
The TRAY platform needs only a bare minimum of network bandwidth to operate – less than most cell phone hot spots! But, in cases when the internet does go down, don’t worry – TRAY’s automatic offline mode takes over and insures your ability to run your business.
Restaurant Technology Insights
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